PRIVACY POLICY

1. Introduction
This Privacy Notice (“Notice”) outlines how Powersource Solutions (“we”, “us”, or “our”) collects, manages, protects, and discloses your personal information when you engage with us. By interacting with or using our services, you agree to the collection, usage, and sharing practices described in this Notice. If you do not agree with any terms herein, please immediately cease the use of our services.

2. Scope of This Privacy Notice
This Notice applies to personal information collected across various channels, including:

• Our websites linking to this Notice, notably www.powersourceev.com

• Social media interactions on platforms where we maintain a presence

• Digital communications including newsletters, promotions, and marketing materials

• Customer interactions via email, chat, phone, or SMS

• Transactional activities such as purchases, returns, installations, and related customer services
   

3. How We Collect Personal Information
We collect your personal information through several methods:

• Information You Provide: When filling forms, responding to surveys, or during transactions, installations, and customer support interactions.

• Automated Technologies: Through cookies, pixels, scripts, and similar technologies designed to capture interaction and device data automatically.

• Third Parties: Information from third-party entities including social media, advertising partners, marketing agencies, public databases, and affiliates.
   

4. Types of Personal Information Collected
Directly Provided Information:

• Personal Identifiers: Name, postal address, email, phone number

• Payment Details: Credit/debit card numbers

• Communications: Emails, chat transcripts, phone call recordings

• Uploaded Content: Documents or images provided during service inquiries or installations

• Transaction History: Details of products or services purchased, returned, or exchanged, including preferences
   

Information Collected Automatically:

• Device & Browser Information: IP address, browser version, operating system, device type

• Usage Data: Web pages visited, time spent on pages, navigation patterns

• Advertising Interaction: Interaction data with ads and promotional materials

• Location Information: Approximate geographic location based on IP address
   

5. Purposes for Using Personal Information
We use your personal information for the following purposes:

• Communicating effectively, responding to inquiries, and customer support

• Completing transactions and facilitating installations

• Enhancing security measures, preventing fraud, and protecting our digital assets

• Performing analytics to improve website functionality, performance, and user experience

• Delivering personalized content, targeted advertising, and relevant marketing

• Administering promotional activities, contests, surveys, and special offers

• Fulfilling internal administrative, regulatory, compliance, and legal obligations
   

6. Cookies and Tracking Technologies
Cookies and similar technologies are used to provide site functionality, perform analytics, personalize advertising, and ensure service security. Users have control over cookies via browser settings or through our provided cookie consent management tool.

7. Disclosure and Sharing of Personal Information
We share personal information with:

• Our affiliated companies and subsidiaries

• Service providers offering technical infrastructure, advertising services, payment processing, and analytics

• Professional advisors including legal and compliance teams

• Government, law enforcement, or regulatory bodies, when required by law

• Third parties involved in mergers, acquisitions, restructurings, or business sales
   

8. Data Retention
Personal data is retained as necessary to meet the stated purposes or as legally required. Data may be anonymized for long-term analysis when active use is no longer required.

9. Privacy Choices and Control
You can control your information through the following options:

• Marketing Emails: Opt-out via unsubscribe link in the email or direct contact

• SMS Notifications: Reply “STOP” to any SMS message

• Cookie Preferences: Manage preferences via browser settings or provided tools
   

10. Data Protection Rights
Subject to applicable laws, you may:

• Request access to your personal data

• Correct inaccurate or incomplete personal information

• Request deletion of personal data

• Limit the use and disclosure of your personal data

• Opt-out of targeted advertising and sharing

• Withdraw consent previously given

• Appeal our data decisions

Contact us using the details provided in Section 16 to exercise these rights.

11. Security of Your Personal Information
We employ robust security measures to protect personal data from unauthorized access or misuse. However, absolute security cannot be guaranteed. If a breach occurs, we will promptly notify affected parties as required by law.

12. International Transfers
Personal information may be transferred internationally, adhering to applicable data protection standards to ensure its protection.

13. Children's Privacy
We do not intentionally collect personal information from individuals under 16. If we inadvertently collect such data, please notify us immediately for its prompt removal.

14. Updates to this Privacy Notice
We may update this Notice periodically, with all updates clearly indicated by the revision date. Regular review of this Notice is recommended.

15. California Residents’ Privacy Rights
California law provides residents with specific privacy rights, including:

• Knowledge of personal data collected and shared

• Correction of personal data

• Request for data deletion

• Opt-out of sharing personal data for cross-context advertising

Exercise these rights by contacting us as outlined in Section 16.

16. Contact Information
For questions, concerns, or data rights requests, contact us at:
Power Source Solutions
115 Grand Ave, Englewood, NJ 07631
Email: Info@powersourceev.com
Phone: 888-428-3880